Privacy Policy

Privacy Policy

Avikar India Pvt Ltd (“Avikar,” “we,” “us,” “our”) respects your privacy. This policy explains what personal data we collect through avikar.co, why we collect it, and how it’s used.

1. Who We Are

Avikar India Pvt Ltd, 46 Central Avenue, Bowbazar, Kolkata, West Bengal 700012, West Bengal, India.

Contact: [email protected] | 9830200750 / 8080095551

2. What Personal Data We Collect

When you browse, contact us, or place an order on avikar.co, we may collect:

  • Contact details: name, phone number, email address
  • Delivery details: shipping address, city, state, PIN code
  • Order details: products purchased, order value, payment method (we do not store your full card, UPI, or bank details — these are processed directly and securely by our payment gateway partner)
  • Communication data: messages sent via our contact form, WhatsApp, or phone, for the purpose of responding to your enquiry
  • Technical data: IP address and browser information, for site security and analytics

3. Why We Collect It

We use your data to:

  • Process and deliver your order
  • Communicate with you about your order, enquiry, or after-sales support
  • Improve our website and product offering
  • Send you updates or offers, only if you’ve opted in (you can opt out at any time)
  • Meet our legal and tax obligations

4. Who We Share Your Data With

We share personal data only with third parties necessary to fulfil your order or run our business, including:

  • Payment gateway providers, to process your payment securely
  • Courier and logistics partners, to deliver your order

We do not sell or rent your personal data to third parties for marketing purposes.

5. How Long We Keep Your Data

We retain order and customer data for as long as necessary to fulfil the purpose it was collected for, and to meet our legal, tax, and accounting obligations (typically up to 8 years for financial records, as required under Indian law).

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to our legal retention obligations
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [email protected].

7. Cookies

Our website may use cookies to remember your cart contents, preferences, and for basic analytics. You can disable cookies through your browser settings, though some site features may not work as intended without them.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top will reflect the most recent revision.

Contact Us

For any privacy-related questions or requests:

Avikar India Pvt Ltd, 46 Central Avenue, Bowbazar, Kolkata, West Bengal 700012

Email: [email protected] | Phone: 9830200750 / 8080095551

This is a starting template, not legal advice. India’s Digital Personal Data Protection Act, 2023 and its 2025 Rules are being phased in through 2027, with itemized data-collection disclosures expected as a requirement. Recommend a lawyer reviews this policy for full compliance before publishing.